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"Update failed"

ProximaClient couldn't check for, download or install the new version. Check the internet and click "Retry", and if that doesn't help, install the app again from the download page.

Under the "Update failed" heading the app says what went wrong:

  • "Could not check for updates. Check your connection and try again."
  • "Could not download the update. Check your connection and try again."
  • "The update failed. Try again — if it keeps happening, reinstall the app from the site."

What to do​

  1. Check the internet: open proximamp.com in your browser.
  2. Click "Retry" below this text.
  3. If the error repeats, download the installer from the download page and run it.

If that didn't help​

Write to support through "Tech support" in the app menu with the exact error text and when it appeared.